Shipping & Delivery Policy

This Shipping & Delivery Policy applies to orders placed through www.amandakitchenware.com and delivered within India.

1. Order Processing

• Orders are generally processed within 1–2 business days.
• Orders placed on weekends or public holidays will be processed on the next working day.
• During sales, festive periods, or high-demand periods, processing may take slightly longer.

2. Delivery Timelines

Delivery time depends on your location and courier availability. As a general estimate:

• Metro Cities: 2–5 business days
• Tier 2 & Tier 3 Cities: 3–7 business days
• Remote Locations: 5–10 business days

These timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

3. Shipping Charges

Any applicable shipping charges will be clearly displayed at checkout before you complete your order.

4. Order Tracking

Once your order is shipped, tracking details will be shared through email, SMS, or WhatsApp, depending on the contact information provided during checkout.

You can also use our Track Order option on the Website to check your shipment status.

5. Damaged or Incorrect Orders

Please check the package at the time of delivery.

If the package appears damaged, tampered with, or incomplete, we recommend:

• Taking clear photographs of the package before opening it.
• Recording a complete unboxing video.
• Contacting us as soon as possible.

Any claim relating to damage, missing items, or an incorrect product should be reported within 48 hours of delivery.

Please refer to our Return & Refund Policy for the complete process.

6. Delivery Delays

While we work with reliable logistics partners, occasional delays may occur due to weather, courier issues, public holidays, operational disruptions, or other unforeseen circumstances.

Amanda Kitchenware will make reasonable efforts to assist you in tracking delayed shipments.

7. Contact Us

For shipping-related queries, please contact us:

Amanda Kitchenware
Email: amandakitchenware@gmail.com
Phone: 98922 99392 🕘 9:00 AM – 9:00 PM, MONDAY – SATURDAY (except public holidays)